ICT Infrastructure Service Management Solutions
We offer outsourced remote monitoring and management of your ICT infrastructure to ensure that your infrastructure and is secure and free from malicious cyber-attacks and ensure smooth operation of server hardware and software by using cloud based asset management and help-desk management tools. We analyze your business needs and offer customized cost effective service management solution suitable for your needs. For quality management, we follow ITIL (IT Infrastructure Library) international standards and we are committed to deliver the highest quality of service that brings value to our customers.
We offer from on-premise entry level to high end server solutions, installed at your premises, designed to best fit your organization needs. Our wide range of industry leading servers can support any workload, and allow clients to do more with less. Custom IT also specializes in OS virtualization, making Clients server infrastructure simpler, scalable, affordable and allowing computers to run multiple operating systems and applications on single server hardware.
We provide hybrid (both onsite and on cloud) storage and backup solutions supporting virtualized environment solutions making it easier to restore files and operating systems’ state during data loss disasters. We install Storage Area Network (SAN) and Network Attached Storage (NAS) from small to enterprise businesses. Our storage and backup solutions are scalable depending on client needs.
Custom IT offers structured network cabling solutions from Cat5e to Cat7 and to Fiber Optic Cabling. We follow internationally recognized cabling and testing standards to ensure optimum throughput of both data and voice.
We offer state of the art managed data center solutions from servers, server cabinets, flame activated fire detection, cooling systems, server access control, UPS’s and generator solutions.
More Custom IT Services
Software & Web Application Development
Apart from ICT Infrastructure Managed Solutions, we develop cross platform web applications for both mobile and desktop devices. We do software requirement analysis, application interface, logic and database designs and software bug and vulnerability testing. Our software development approach follows international system development life cycle standards, all the phases from requirements analysis to deployment and maintenance. We follow ISO 9001:2015 quality management systems requirement standards in order to meet customer software development requirements.
We have developed applications like School Management Systems for High Schools, CRM Systems, Payroll System, Investment Management System for Lesotho Cooperative Societies.
Voice Over IP (VoIP) Solutions
Custom IT has telephony solutions that fit our Clients budget and are tailored to size and industry. With today’s diverse workforce, communication solutions must conform to the needs of individuals and organizations, not the other way around and as such, Custom IT consulting uses Linux Based IP PABX systems called Asterisk. Asterisk PABX is an open source framework for developing state-of-the-art communications applications and includes hundreds of pre-built components that handle the complex, low-level details of voice, video, and text communications.
Asterisk PABX does not only support IP-PABX but also FAX, EMAIL and CALL CENTER.
Access Control and CCTV Solutions
Custom IT understands the various security threats in modern times and methods used to bypass less-robust security and access control systems. Hence, we install, upgrade and maintain CCTV and Access Control Systems. Our CCTV and access control solutions allow to cost-effectively protect business property from theft and shrinkage and protect employees from those who seek to do them harm. We design, install, and maintain CCTV and access control systems customized for business’s unique needs and environment
Cloud and Shared Hosting Services
Custom IT provides shared web hosting solutions from domain and email hosting to website and shared database hosting for websites and web applications. Our shared hosting services range from basic web hosting package for websites with one database, 1GB storage packaged with 100 emails to advanced packages for website with multiple databases, unlimited traffic, 1000 email boxes and 20GB hosting space.
Technology Integration Services
We offer advisory services regarding on premise and cloud integration services. We integrate third party applications with Application Programming Interfaces (API) hosted on independent platform architecture and Infrastructure to communicate with our desktop and web applications in order to meet customized software development requirements for our clients.
Our Technology Integration Services include but not limited to:
- Short Messaging and Media Service Gateway Integration e.g. SMS Texts, WhatsApp, Facebook Messenger, LinkedIn, Instagram
- Audio and web casting integration services; Integrating webinars (e.g. Zoom) applications with client’s applications to schedule online meetings using custom made applications.
Computer Hardware & Software (Sales & Services)
Custom IT supplies and delivers a wide range of Computer Hardware and Software from leading manufacturers at affordable prices. Our services are designed to give our customers user friendly, complete and reliable technology solutions. Hardware solution that we offer include but not limited to desktops, laptops, tablets, servers, Network attached storage, projectors, printers, IP Phones, wireless access points and network switches.
We offer software such as Adobe, Accounting and Point of Sale Packages (Quickbooks, Sage Pastel and Odyssey Point of Sale), Kaspersky Antivirus, Microsoft Office 365 and Office Suite, Microsoft Windows Operating System Software from desktop to server software.